See above for instructions on how to restart your Fitbit Inspire 2. Restart your Fitbit: Sometimes a restart can resolve issues with the sensor.Make sure the sensor is dry before putting it back on. Clean the sensor: Use a soft, damp cloth to gently clean the sensor on the back of your Fitbit.If the light is not working, it's possible that the sensor is dirty or damaged. Green light not working: The green light on the back of your Fitbit is used to measure your heart rate and track your sleep.Note that this will erase all data from your Fitbit, so make sure you've synced your data to the app before resetting. To do this, go to the Settings app, scroll down to About, and tap Factory Reset. Factory reset your Fitbit: If none of the above steps work, you could try factory resetting your Fitbit Inspire 2.To check for updates, go to the Settings app, scroll down to About, and tap Update Device. Update your Fitbit: If your Fitbit is not running the latest software, it may have issues with sleep tracking.Make sure sleep tracking is turned on: In the Fitbit app on your phone, go to Account > Inspire 2 > Sleep > Sleep Tracking, and make sure it's turned on.To restart your Fitbit Inspire 2, go to the Settings app, scroll down to About, and tap Restart Device. Restart your Fitbit: Sometimes a simple restart can resolve minor software issues.Sleep mode not working: If your Fitbit Inspire 2 is not tracking your sleep, there are a few things you can try:.Here are a few things you can try to troubleshoot each problem: Now the tracker should display the word "ERASE." Release the button and set the tracker aside for about five minutes, during which time it will wipe itself clean.It's possible that the issues you're experiencing with your Fitbit Inspire 2 are related, but it's also possible that they're separate issues. Release and press a third time, again for another eight to nine second count.ħ.
Release, then press for eight to nine seconds again.Ħ. Once the cable is removed, continue holding for a count of eight to nine seconds.ĥ. Once the battery icon appears, release and then immediately press the button again, holding for two seconds and then removing the power cable.Ĥ. Press and hold the button for two seconds.ģ. Connect the Fitbit's power cable (which must be plugged into a power source).Ģ. This is a more difficult process than a simple reset - here's how to do it.ġ. If restarting a Fitbit Charge HR did not solve your software issues, or if you are planning to sell or give away the tracker, then a factory reset is in order.Īlong with fixing glitches, factory resets wipe all personal data off the tracker, rendering it like new for its new owner.
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